Customer Reviews

Real feedback from real customers across Melbourne and the Mornington Peninsula.

Arrive on Time Burwood
Excellent
4.9
Based on 771 reviews
Grant Colquhoun
Shaun was fantastic. Arrived at the agreed time and fixed our Bosche dishwasher on the spot. Test the machine to ensure in working order. Would recommend to anyone who needs help with appliances.
Response from the owner:Hello Grant, Thanks for leaving a great five star review and recommendation for Shaun and Arrive On Time. We think he's fantastic too so we love to hear our customers recognise his amazing customer service and knowledge. Enjoy the sunshine. Kind regards Cate Gleeson Director
Vim Karan
Very reliable. Kept me informed of tge progress. Was always on time.
Jay Panditharatne
Repaired 15 year old Blanco dishwasher as it had a faulty inlet valve (solenoid) and it’s working perfectly! The service tech Apurv Patel is to commend for his knowledge of the product and the ease of repair, I have no hesitation in recommending him of his services, Cheers
Thilina Gamalath
As the name suggests they arrived on time yesterday for my dish washer repair. They were very responsive from the very first call and attended to the job promptly. I didn’t spend too much time checking multiple places, but I did compare two places with a 4.9 rating. Arrive On Time had the best price.
Response from the owner:Hello Thalina, Thanks very much for sharing your experience on our service but also our pricing. The whole team works hard to uphold our high service standards so it's always great to have our wonderful customers acknowledge these and share their experience. Kind regards Cate Gleeson Director
Kathy R
Our four year old Bosch dryer repaired by technician Adi. Lovely gent, clear communication and knowledgeable. Dryer now so much more efficient. Best it’s ever been!
Response from the owner:Hello Kathy, thanks so much for recognising Adi and the great job he did repairing your dryer. We're thrilled that you shared your experience with other people to see. Your review will help our business grow. Kind regards Cate Gleeson Director
Peter Kiprillis
Highly recommended. Great communication and prompt arrival. Fixed the element in our oven without hassle
Response from the owner:Hello Peter, We're thrilled to hear your oven is back up and cooking and thank you for sharing your experience with a recommendation. Enjoy the sunshine. Kind regards Cate Gleeson Director
Michael Pearson
Response from the owner:Hello Michael, Thanks so much for the five stars after having your oven repaired. Enjoy the sunshine. Cate Gleeson Director
Kate McGrath
Thanks to Mick and the team at Arrive on Time great to deal with you service, pricing all excellent.
Response from the owner:Hello Kate, Thank you for leaving a five star review and recommendation for Mick and Arrive On Time. We love hearing from happy customers. It makes our day. Thank you. Cate (Director)
Brit Szilva
Noel was excellent. Same day service and reasonably priced. Had a problem with the hose after moving house and it was solved. Really happy with their service
Response from the owner:Hello Brit, Thanks very much for leaving a review for Noel and Arrive On Time. We're thrilled to hear he was able to repair the issue with your hose and you're able to wash again. Have a great evening Cate Gleeson Director
Glenn Cook
Not only does Parag have a great deal of knowledge when it comes to repairs, but his prices are very reasonable. I'll certainly be using him again when required.
Response from the owner:Hello Glenn, Thanks so much for taking the time to leave a 5 star review for Parag and Arrive On Time. You're spot on with your description of Parag. He's a great technician! Have a great evening Cate Gleeson Director
Marg Moroney
Excellent service … very friendly and kept us informed as he overcame the problem .. very happy to recommend.. thank you Adi
Response from the owner:Hello Marg, Thank you for leaving a review, five stars and a recommendation for Adi and Arrive On Time after having your dishwasher repaired. We always love to hear we're meeting our service standards, and making our lovely customers happy. Enjoy your week Kind regards Cate Gleeson Director
Maria Paula Moreno
Response from the owner:Hello Maria, Thanks very much for leaving a five star review for Shaun and Arrive On Time after having your dishwasher repaired. We really appreciate you sharing your experience. Have a good evening. Kind regards Cate Gleeson
Amy Greaves
Friendly, fast and got the job done. 5 stars
Response from the owner:Hello Amy, Thanks for leaving a review for Shaun and Arrive On Time after having your dishwasher successfully repaired. Your review will help our business grow and we'll be able to assist more people with their appliance repairs. Kind regards Cate Gleeson Director
Marc Kimpton
Professional, on time service with good communication throughout
Response from the owner:Hello Marc, Thanks for leaving a review for Apurv and Arrive On Time after having your oven repaired. It's reviews like this that allow us to reach more people, and make our business grow. Enjoy your evening Kind regards Cate Gleeson
Sharon Wright
Fantastic communication to get the job done. Adi was thorough and very helpful. My oven repair was done very well. Highly recommend
Response from the owner:Hello Sharon, Thanks for leaving a great review for Adi and Arrive On Time. We're thrilled to hear your oven is back up and cooking. Have a great week. Kind regards Cate Gleeson Director
Tim Clarke
Very professional and friendly manner. Very knowledgeable and certainly arrived on time, able to fit in with my schedule. Well done! I highly recommend your services.
Response from the owner:Hello Tim, Thanks so much for sharing your experience after your successful dishwasher repair. Your review and recommendation for Apurv and Arrive On Time means we will be able to reach more people and, repair their appliances. Kind regards Cate Gleeson Director
Trish Cummins
Response from the owner:Hello Trish, Thanks for leaving 5 stars for Mick and Arrive On Time. We really appreciate your positive feedback. It will help our business grow. Enjoy your evening. Kind regards Cate Gleeson Director
Russell Clark
I had trouble finding someone to fix our AEG washing machine. Eventually I found a recommendation for Arrive on Time on our local Facebook page and gave them a call. The process was easy and was given a 3 hour window with a call 30 minutes prior to arrival. Mick came and fixed our issue very quickly and successfully. Very pleasant to deal with. Price was fair too. Will definitely use again.
Response from the owner:Hello Russell, Great to hear we were able to assist with your AEG washing machine and it's back up and washing. We always share the Google reviews with the team and we'll know they'll appreciate the feedback. Have a great night. Kind regards Cate Gleeson Director
Nicky Thao
Prompt service and repair! Quick turnaround time and was able to solve the problem. Technician was very knowledgeable, highly recommend!
Response from the owner:Hello Nicky, Thanks very much for leaving five stars, a great review, and a recommendation for Apurv and Arrive On Time. We always love to hear from our amazing customers and let the team know how valued they are. Have a great evening Kind regards Cate Gleeson Director
Paul Nunn
Mick came out to fix our Smeg oven for us. Super helpful, knowledgeable, punctual and had all the parts in the van ready to go. ] Highly recommended!
Response from the owner:Hello Paul, Thanks for leaving five stars and a recommendation for Mick and Arrive On Time after having your Smeg oven repaired successfully and quickly. He's a great technician and a wonderful team member. Have a great week knowing your recommendation will help our business grow. Kind regards Cate Gleeson Director
Sarah Hulse
Response from the owner:Hello Sarah, Thanks for leaving five stars for Apurv and Arrive On Time. Enjoy the sunshine. Kind regards Cate Gleeson
Hudson JH
Response from the owner:Hello Hudson, Thanks for leaving five stars for Apurv and Arrive On Time after having your washing machine repaired. Your review will help people searching for an appliance repair technician find us. Have a great week. Kind regards Cate Gleeson
Karen Smith
Excellent service parag was extremely polite and efficient I would highly recommend this company
Response from the owner:Hello Karen, Thank you for sharing your experience with having your appliance repaired by Parag and Arrive On TIme. We really do appreciate when our lovely customers recommend our service which allows others to make a decision to use our service. Have an amazing weekend knowing you've helped our business grow. Kind regards Cate Gleeson Director
Sam S
Parag arrived on time as discussed and was professional, friendly and efficient when it came to fixing our dryer. Would recommend this service and use it again for any future requirements!
Response from the owner:Hello Sam, Thank you for taking the time to leave a 5 star review for Parag and Arrive On Time after your successful dryer repair. You've described Parag remarkably well and we're sure he'll appreciate your recommendation. Kind regards Cate Gleeson Director
Judith Paterson
Very reliable did a great job
Response from the owner:Hello Judith, Thanks for the five stars and the review for Mick and Arrive On TIme. Your review will help other people find us and help our business grow. Kind regards Cate Gleeson Director
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