Frequently asked questions

  • We cover Melbourne’s North, West and Eastern suburbs, the Mornington Peninsula, and Wangaratta, Albury and Wodonga.

  • Our technicians are out across Melbourne and Victoria every day. Call us on 1300 137 121 and we’ll confirm coverage in your area straight away.

  • In many cases yes. Availability depends on your location and the day. Call us and we’ll find the earliest appointment available for you.

  • Costs vary depending on the fault and parts required. Call us on 1300 137 121 and we’ll walk you through how our pricing works before you commit.

  • If we’re late, the first 30 minutes are free. That’s our on-time guarantee. We also call 30 minutes before arrival so you’re never left waiting around.

That’s right!
If we’re late the first
30 minutes are free.

Smarter Than AI. Seriously.

When your appliance breaks down, AI can give you guesses – but it can’t hear the sound of a blocked drain pump. With 26 years of hands-on experience, our technicians know the difference between a cheap fix and an expensive one, and they’ll always steer you toward the right solution.

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